WEBSITE SECURITY AND PRIVACY POLICY

Spark & Cannon Australasia Pty Limited ("Spark & Cannon") respects and upholds your rights to privacy protection under the National Privacy Principles contained in the Privacy Act 1988.  

Collecting your personal information

We generally only collect personal information when it is provided voluntarily by you, for example, when you fill in a form to subscribe to our publications or during the course of providing services to you. Spark & Cannon may retain the following information:

• Your name, address, telephone number(s);
• Your company name;
• Your email address;
• Your job title;
• Your transaction details associated with your purchases from us; and
• Information you provided to us through customer surveys.

Collecting information from our website

When you visit our website or download information from it, our Internet Service Provider (“ISP”) makes a record of your visit and records the following information:

• Your Internet address;
• Your domain name, if applicable; and
• The date and time of your visit to the website.

Our ISP also collects information such as the pages our users access, the documents they download, links from other sites they follow to reach our site and the type of browser they use. However, this information is anonymous and is only used for statistical and website development purposes.

Use and disclosure of personal information

We may use personal information:

• To provide goods and services;
• To assist with any telephone or email enquires;
• To communicate promotional offers and special events; and
• For our internal administrative, marketing, planning, product development and research requirements.

We do not share any personal information with anyone other than as may be required by law or as needed by us to assist in managing our relationships with our clients.

Use of cookies

A cookie is a small message given to your web browser by our web server. The browser stores the message in a text file and the message is then sent back to the server each time the browser requests a page from the server. We make limited use of cookies on this website. We use cookies to measure usage sessions accurately and to gain a clear picture of which areas of the sites attract traffic.

When cookies are used on our website, they are used to store information such as a unique identifier or a value to indicate whether the page has been viewed. We use sessional rather than permanent cookies. They are used to distinguish your Internet browser from the thousands of other browsers. This site will not store personal information such as email addresses or other details in a cookie.

Security of information

We use a variety of physical and electronic security measures including restricting physical access to our offices, firewalls and appropriate managerial procedures to keep personal information secure from misuse, loss or unauthorised use or disclosure.

How to contact us

At any time you may opt out of receiving any communications from us other than as required for the operation of our business, or request access to personal information we hold about you by writing to the "Privacy Compliance Officer" at the address below.

You do not have to provide a reason for requesting access. Where we hold information that you are entitled to access we will endeavour to provide you with a suitable range of choices as to how you access this information.

Any questions about this policy or any complaint regarding the treatment of your privacy by Spark & Cannon should be made in writing to the address below.

Privacy Compliance Officer
Spark & Cannon
PO Box 3011
Adelaide Terrace
Perth WA 6832